9 Important QA Factors to Deliver Quality SaaS-based Solutions

SaaS-based solutions are helping businesses offer services directly from the cloud. When creating your organization’s SaaS-based solution, some factors must be considered to ensure quality assurance of the solution is achieved. This post will cover 9 factors you should test on the SaaS for your business to ensure QA is met.

Also Read: HowProduct Led Support Can Help Your Company Grow?

QA Factors to Check in a SaaS-Based Solution

Even before you hire QA tester, it is worth understanding why testing is essential and the factors to test. QA testing ensures you can quickly scale your SaaS-based solution in the future. Moreover, it is one way of detecting bugs and checking if the developed application meets the required standards before you can launch it and start using it.

Here are the nine factors that QA testing should focus on to ensure the developed SaaS solution meets the required standards.

1.      Functional Testing

When you get a QA tester from an agency like JayDevs, the tester must ascertain that each developed component works as per the requirements. The goal is to ensure each component functions as expected to deliver its purpose when the solution is launched.

The components must meet the end user’s expectations to pass functional testing. Again, the configurations and integrations made must operate as per the requirements.

2.      Performance Testing

The SaaS-based solution must be tested using live data in a live situation to check its speed, responsiveness, and behaviors when in a working environment. The goal is to assess how the solution will work once users start interacting with it.

3.      Security Testing

Here, testing is done to see how data is secured while at rest and in transit. It tests validation and verification control. Moreover, it tests for wireless vulnerabilities that allow attackers to intercept the client and the cloud platform.

4.      API Testing

APIs are how applications communicate. Testing ensures the APIs are secure and the expected business logic is executed. It tests for the security, performance, and reliability of the APIs.

5.      Usability Testing

The testing goal is to check how usable the developed solution is. The QA tester checks how friendly the interface is and the ease of meeting the user’s needs. It checks the flow of tasks, the interaction, the user-friendliness of the interface, and how comfortable users will interact with the application without a guide.

6.      Interoperability Testing

The SaaS-based solution is tested to see how seamlessly it can be used with different platforms and browsers. For instance, how does it perform on mobile and desktop devices? Again, you must check which browsers offer flawless access to it more than others. The goal is to find the preferred platforms and browsers for accessing the SaaS-based solution.

7.      Compliance Testing

Like all products, the SaaS-based solution must meet worldwide standards. Depending on your location, the developed solution must meet the safety standards of operation.

8.      Regression Testing

It involves verifying the impact of new changes to existing functionalities. The goal is to ensure the quality of the product is not compromised by new features or changes.

9.      Test Automation

It checks if the developed solution can be subjected to automated tests to review and validate the product to ensure it meets the required quality standards based on functionality and user experience.


We’ve presented the 9 QA factors to consider to deliver a quality SaaS-based solution. With that, you can comfortably develop and implement your SaaS product.

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